Our products are handcrafted in small batches to ensure freshness and quality. Please allow 7–10 working days for your order to be shipped & delivered.

We offer free shipping on all orders above Rs. 1000.

Yes, we offer international shipping. The shipping cost is borne by the customer.

We take utmost care to ensure every product leaves our warehouse in perfect condition. If your order arrives broken or damaged, we’re happy to replace it after reviewing photos and videos shared by you.

Please note: minor dents or bends in the outer packaging do not affect the quality of the product. Kindly email our Customer Experience Team at care@marmarituals.com with supporting images, and we’ll assist you promptly.

Each of our products is mindfully handcrafted with care and intention. As a policy, we do not accept returns once the product is delivered.

However, if you have any quality concerns, please reach out to our Customer Care team within 7 days of receiving your order, and we’ll be happy to help.

Our formulations are plant-powered and made with gentle, natural ingredients. While they are generally safe, we always recommend doing a patch test and consulting your physician—especially for young children or those with sensitive skin or allergies.

Our plant-powered products are gentle, but we recommend consulting your physician before use. Please refer to the Marma Manual and product details for guidance.

Many of our products can suit sensitive skin, but every skin type is different. We recommend patch testing first and checking the full ingredient list if you are reactive to botanicals, essential oils or fragrance.

Some products are suitable for acne-prone routines, especially lightweight mists and gels. Patch test first, avoid massaging over active painful breakouts, and stop use if congestion or irritation appears.

Yes. Apply a small amount to a discreet area and wait 24 hours before full use, especially if your skin is sensitive, allergy-prone, pregnant, nursing, or new to botanical formulas.

Generally, yes. Apply water-based serums first, then oils, balms or moisturizers. If an active has made your skin sensitive, keep your routine simple, massage lightly, and patch test before layering.

Start with your main concern: hydration, calming, cleansing, sleep, body tension, breath support, oral care, or ritual support. Product pages include concern-specific guidance, and you can contact us if you need help choosing.

Most products last several weeks to a few months depending on the amount used and how often you use them. Product pages include more specific guidance where relevant.

Store products in a cool, dry place away from direct sunlight, heat and moisture. Keep lids closed between uses and follow any product-specific storage guidance on the label.

Many products can be used daily when they suit your skin and routine. Start slowly, follow the usage directions, and reduce frequency or stop if irritation occurs.

Yes, all our products are cruelty-free and never tested on animals.

We take pride in our ingredients, how we source them, and the formulations we create with them.

Not yet, but it’s in the works! We believe in circular practices and are building a loyalty program that will let you return or refill your products soon.